Accessibility

This accessibility statement applies to the www.matroes.com website.

COMPLIANCE STATUS

This website is partially compliant with RD 1112/2018 due to the exceptions and non-compliance of the aspects indicated in the following point.

CONTENT NOT ACCESSIBLE

The content below is not accessible because of the following:

Non-compliance with RD 1112/2018.
There may be some aspects of contrast that do not meet the required minimum, 3:1, with respect to the adjacent colors of the background of the web section in question. [9 .1.4.11 Contraste no textual]
There may be some non-textual elements that are not correctly labeled.[2 .5.3 Etiqueta en el nombre] and [4 .1.2 Nombre función y valor]
Search engines search automatically without requiring any action by the user [3 .2.2 Al recibir entradas]
There may be some texts in another language that are not correctly labeled. [3 .1.2 Idioma de las partes]
There may be occasional code editing errors in some web pages. [4 .1.1 Procesamiento]
Disproportionate burden – Not applicable.
The content does not fall within the scope of applicable law.

PREPARATION OF THE FOLLOWING ACCESSIBILITY STATEMENT

This statement was prepared on February 20, 2023.

The method used to prepare the statement was a manual assessment carried out by AVANCEM AMB VOSTÈ S.L. (AVANNUBO).

The Accessibility Statement has been revised and updated in February 2023.

If you wish to bring to our attention the existence of a link to a website with content that you consider inappropriate or unlawful, you may contact us at contact@matroes.com.

COMMENTS AND CONTACT INFORMATION

You can make communications on accessibility requirements (article 10.2.a of RD 1112/2018) such as, for example:

Report any possible non-compliance by this website.
Convey other difficulties in accessing the content.
Ask any other questions or suggestions for improvement regarding the accessibility of the website.
Through the contact form on this website or through the telephone number (+34) 932 21 96 96 01.

You can submit:

Complaint regarding compliance with the requirements of RD 1112/2018 or.
Request for Accessible Information related to:
Contents that are excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4
Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

The Request for Accessible Information must clearly state the facts, reasons and request to show that the request is reasonable and legitimate.

Complaints and claims about accessible information will be made through the administration and will be received and handled by Matroes.

APPLICATION PROCEDURE

If, once a request for accessible information or complaint has been made, it has been rejected, the person concerned does not agree with the decision adopted, or the response does not meet the requirements set forth in Article 12.5, the person concerned may file a complaint. A complaint may also be initiated in the event that the twenty working day period has elapsed without a response. The claim can be submitted through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as in the other options included in the Law 39/2015, of October 1, of the Common Administrative Procedure of Public Administrations. Complaints will be received and processed by the Subdirectorate General for Services Inspection of the Ministry.

OPTIONAL CONTENT

This portal is designed to be able to change the text size and color, as well as the background of the page using standard browser settings.

If you want to change the font size of the text in the main graphic browsers use the following menus:

Internet Explorer, Mozilla and Firefox: View > Text size
Opera: View > Zoom
Safari: View > Make text larger
Chrome: Controls the current page > Text size

To modify the size of everything on the page:

Ctrl + + to zoom in
Ctrl + – to decrease
Ctrl + 0 restores original text size

If you want to override the style sheet or change the color of the text, you can consult the WAI’s How to Change Text Size or Colors page, which can be read in Spanish at ¿Cómo cambiar el tamaño del texto o colores?